Our dedication lies in safeguarding your personal data and valuing your privacy. This Privacy Statement details our processes for collecting, utilizing, disclosing, and securing your information when you engage with our website, book services, or interact with us online or in person.
We might gather various categories of data:
Identifiable Data
Full name
Email contact
Contact number
Postal address
Payment information (secured through third-party services)
Government-issued documentation (for verification of age and identity when required)
Reservation & Activity Data
Booking records
Preferences and specific requests
Use of on-premises services (e.g., wellness center, dining, gaming)
Technical Data
Network address
Device and web browser type
Cookies and tracking systems
Interaction details on our site (e.g., pages visited, interactions)
We employ your data for these purposes:
To manage your reservations
To confirm identity and age
To handle secure transactions
To tailor your experience
To communicate booking details and updates
To offer customer assistance
To enhance our site and services
To meet legal and regulatory duties
We do not commercialize your personal data. We may, however, share it with:
Reliable service partners (e.g., payment gateways, support services)
Authorities or legal bodies, as legally mandated
Promotional partners, with your consent
Cookies are used to improve your experience, analyze site traffic, and deliver personalized content. You can adjust your cookie settings in your browser.
We employ standard security protocols to shield your data against unauthorized access, loss, or misuse. Payment data is encrypted and processed securely.
Depending on your region, you might have rights to:
Access your data
Correct or amend incorrect data
Request data removal
Revoke consent for specific data uses
Object to or limit data processing
To enact these rights, reach out to us via the contact details provided below.
We keep your personal data only as long as needed for the reasons outlined in this document, or as required by law.
Our offerings are intended for individuals aged 18 and over. We do not intentionally gather information from minors. Should we discover we have collected data from a minor, we will promptly act to delete it.
This Privacy Policy may be revised periodically. Any modifications will be reflected on this page with the latest update date. We urge you to review it periodically.
For any inquiries or concerns regarding this Privacy Policy or your data, please contact us.